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Privacy Policy

1. Introduction

Mehul Enterprises (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains:

  • What information we collect

  • How we use it

  • How we protect it

  • Your rights with respect to your information

By using our website https://www.mehulenterprises.com (the “Site”) or engaging with our Products and Services, you agree to the practices described in this Privacy Policy.


2. Information We Collect

We may collect the following categories of information:


A. Information You Provide Directly

  • Name, company name, job title

  • Contact details (email address, phone number, postal address)

  • Billing and shipping details

  • Purchase orders and transaction history

  • Enquiries made through our contact forms, email, or phone

B. Information Collected Automatically

  • IP address and browser details

  • Device type, operating system, and settings

  • Pages visited, time spent, and navigation patterns on our Site

  • Cookies and tracking technologies (see Section 7)

C. Information from Third Parties

  • Public business directories and trade portals

  • Logistics and courier partners providing delivery updates

  • Payment processors confirming transactions


3. How We Use Your Information

We use your information for:

  1. Processing and fulfilling orders

  2. Managing business relationships and responding to enquiries

  3. Sending invoices, statements, and payment reminders

  4. Providing customer support and after-sales service

  5. Improving our Site, Products, and Services

  6. Sending marketing communications (only with consent or where legally permitted)

  7. Complying with legal and regulatory requirements


4. Legal Basis for Processing (For GDPR Compliance)

Where applicable, our legal basis for collecting and processing personal data includes:

  • Contractual necessity: To fulfil our obligations in supplying goods and services

  • Legitimate interests: To improve our services, prevent fraud, and manage business operations

  • Legal obligation: To comply with tax, accounting, and regulatory requirements

  • Consent: For marketing communications where required


5. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Logistics providers for delivery of goods

  • Payment gateways and banks for processing transactions

  • IT service providers for hosting and maintaining our Site

  • Legal or regulatory authorities when required by law

  • Business partners for joint promotions (only with your consent)


6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes stated above

  • Comply with legal obligations (e.g., accounting records for at least 8 years under Indian law)

  • Resolve disputes and enforce agreements


7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality

  • Analyse traffic and user behaviour

  • Improve Site performance

You can manage cookie preferences through your browser settings. Blocking cookies may affect Site functionality.


8. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss or destruction

  • Alteration or misuse

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Restrict or object to processing of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at sales@mehulenterprises.com.


10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such sites.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Site, and the “Last Updated” date will be revised accordingly.


12. Contact Us

Mehul Enterprises
E-23, Pimpri Chowk, Near Citi Pride Hotel, Behind Baba Ambedkar statue, Atma Nagar, Housing Society, Pimpri Colony, Pune, Pimpri-Chinchwad, Maharashtra 411018
📧 Email: sales@mehulenterprises.com
📞 Phone: +91 9503 639 541 / +91 9420 731 460
🌐 Website: https://www.mehulenterprises.com

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